Review: Andaz Tokyo Toranomon Hills: 5 Star Luxury with the best view of Tokyo

Andaz Tokyo Toranomon Hills Review

Location: Tokyo, Japan

Classification: 5 Star

Month of Stay: June

Rooms: 164 Rooms & Suites

It’s no surprise that Japan’s one of Asia’s most visited countries. Bustling with history, culture, architecture and unspoiled scenery; Japan most definitely has no shortage when it comes to excellent restaurants, great things to do and breathtakingly beautiful places to see. I had been waiting desperately for this trip to Tokyo for what felt like endless months now. Although I had already made plans to stay at numerous hotels during my trip to Japan, Andaz Tokyo was by far the most anticipated property on my list.

The aesthetics of the hotel were immediately evident upon arrival; seductively stylish and sure to take your breath away. Stepping foot onto the property, you are spoiled by the sight of an art-filled lobby on the first floor, which then directs you to reception on the 51st floor.

About Andaz Tokyo Toranomon Hills

Andaz Tokyo is a sophisticated 5-star luxury hotel that crowns the top six floors of the 247m high, 52-story, Toranomon Hills skyscraper complex. As part of the Hyatt group, Andaz enjoys a great location in Japan’s capital that aims to take contemporary sophistication and luxury to new heights.

The cutting edge design was created by renowned interior designers Toni Chi of New York and Tokyo-based Shinichiro Ogata. With low tables and natural materials such as walnut wood from Hokkaido, it was apparent that Chi’s vision was to make the best of Japanese culture with a modern twist.

With 164 spacious guest rooms, including eight suites each lavishly furnished, each room features walls that firmly partitions the bedroom area and the bathroom. The impressive rooms feature sliding doors you’d find in traditional Japanese homes, mossy green floors that echo serene gardens and a remarkable circular bathtub that reflects Japan’s bathing culture. Not to forget the extraordinary urban panoramas of Tokyo looking in on you from the large floor to ceiling windows. The idyllic position of Andaz captures the dramatic beauty of the Tokyo cityscape, boasting jaw-dropping views of Tokyo Tower, Tokyo Skytree and other iconic features of the city’s capital.

Location Location Location

The property is centrally located in the quiet business district of Toranomon, with easy access to public transport just five minutes away. No troubles were getting to where we needed to go in and around Tokyo. I rather enjoyed coming home to somewhere peaceful after a hectic day in the city.

Checking In

Unlike the majority of hotels I’ve stayed in, the process of check-in was far different from what I considered the norm. I reached the 51st floor, where I was greeted kindly by a charismatic member of staff. She took hold of my luggage and led my partner and me to what looked like a giant wooden dinner table within the Andaz lounge where we were offered a drink and asked us for our passports. The check-in area was surprisingly welcoming, nothing like those front desks you’ll find in any other hotel, and I’m sure after experiencing the check-in at Andaz Tokyo, the check-in experience elsewhere is going to seem so much more impersonal in comparison. The Andaz lounge surrounded me with a stunning array of high ceilings, partitions made from washi papers, lanterns, beautiful abstract sculptures, oversized bonsai trees and a wooden burnt-red colour palette. Clean and contemporary architecture combined with a traditional Japanese aesthetic.

Shortly and swiftly, the member of staff returned with our passports, told us that they’ve upgraded our room and took our luggage to the lift where she escorted us to our room.

The View Room in Andaz Hotel

As the lovely member of staff opened the door to our Andaz View room, the first thing you notice as you walk through is the unparalleled panoramic view of Tokyo. From the large floor to ceiling windows of your bedroom; a sight that was even better at night and a sight that made it difficult to leave my room. Waiting for me on the tables were four beautifully handcrafted mini eclairs made by the Pastry shop within the hotel, all too delicately beautiful to eat.

The Interiors and Room Amenities

Different from the impersonal feel you sometimes get at hotels, Andaz Tokyo felt bizarrely like a home away from home. Maybe even slightly better. The room was a beautiful mix of contemporary designs with Japanese elements, a space that blew me away.

The view room itself was enormous. It featured a wonderfully polished stone-floored foyer which led to the guest room that overlooked the city and featured a large king-sized bed, high ceilings, an open plan design with a soothing brown and cream colour palette. Connected directly to the left of the foyer was the bathroom.

The room was fully equipped with locally inspired snacks, a well-stocked minibar, Bose Bluetooth speakers, tea and espresso-making facilities and iPod docks, to name a few.

The Bathroom in the Andaz View Room

I think that the beautifully designed bathroom deserves a whole new mention here because the bathroom may have been one of the biggest highlights of my stay. Just when I thought the room couldn’t get any better, I began to explore the bathroom. Yes, I used the word to explore because the bathroom area was huge. The space divides into four separate sections: the deep soaking bathtub and rain shower area, the toilet, the sink and vanity area, the walk-in closet area. Each brimmed with special little features that differentiated Andaz Tokyo to any other hotel I’ve ever stayed at before.

Dining With The Best View of Tokyo

Breakfast was a meal that I refused to miss out. Anybody that’s stayed with me will know that I don’t do hotel breakfasts. I’ve never had a good experience, and I always leave feeling like I’ve wasted my morning when I could’ve been enjoying something far more authentic in a local spot just down the road.

I don’t know what it was about Andaz. Whether it was the jaw-dropping views or staff treating you like absolute royalty, but I had the feeling that if I positioned this hotel on the same level as previous properties I’ve stayed in, I would be making a huge mistake. Something was telling me that breakfast at Andaz was going to be different.

We hopped up to The Tavern Grill & Lounge located directly adjacent to the hotel’s reception area on the 51st floor, and the waitress kindly showed us to our seats. Surprise number one: “we’re sitting here?!”

The view was simply phenomenal. It was one thing to have a beautiful panoramic view in our room, but I never expected to enjoy breakfast with a jaw-dropping view also.

Andaz’s Tavern Grill & Lounge features a selection of delectable Japanese and Western cuisine from the buffet, and there’s no exaggeration when I say that the breakfast at Andaz Tokyo was the best I’ve ever encountered at a hotel around the world.

Our agenda that day was to sit on a three-hour bullet train to Osaka so we aimed to leave Tokyo as early as possible so we could make the most of the city. That plan went down the drain quicker than I could control, and for that, I blame breakfast at Andaz. We spent way longer than we expected to have breakfast, the reason being that I couldn’t stop myself from going up for more.

Dining at the Tavern Grill & Lounge was a stellar culinary experience that is characterised by nothing less than an impeccable spread of food, unblemished view and even better service. In my honest, humble opinion, there’s no arguing that an uninspiring hotel breakfast can break your entire hotel experience, but the Tavern was something on a whole other level. It was an experience in itself that elevated not just my stay at Andaz Tokyo but my entire trip to Japan, and that is said with no exaggeration. You could choose to skip breakfast and grab a bite from the nearest convenience store, which is what the majority of tourists tend to do, but I would strongly advise avoiding missing out on breakfast at Andaz. Believe me when I say you’ll be missing out on a lot if you do.

AO Spa and Club at Andaz Tokyo

One of the most impressive features of the Andaz Tokyo hotel stands on the 37th floor of the building, where guests can retreat into the beautifully designed AO spa. The spa features a stunning 20-metre swimming pool, jet baths and a unique carbonated whirlpool bath that overlooks the Imperial Palace, as well as five spa treatment rooms where you can indulge in a fully personalised spa experience. Each treatment room features its shower, bathroom and a private balcony so you can enjoy the wondrous cityscape while you pamper.

The AO spa experience utilises locally sourced ingredients that are blended individually at the Blend Bar with ingredients sourced from fruits, herbs, and essential oil blends from the natural botanicals of Mt Fuji and it’s surrounding areas.

Above many other things, the AO spa was a strong contender when it came to highlights of my stay at Andaz Tokyo. Entering the 37th floor and stepping foot out of the lift to the AO premises was like a whole new experience within itself. Coming out to the white, minimalistic and monochrome interiors was just heart-stopping, and I was quite taken aback by this space. It was like stepping foot into a whole new world in comparison to the other areas of the Andaz Tokyo hotel. A sanctuary of tranquillity would be the perfect definition here.

I must admit, I spent a little longer here than I said I would while my partner headed his way back up to our hotel room; just so I could soak in those few extra seconds in this haven to relax, rejuvenate and revitalise both my mind and my body.

ALT = Andaz Tokyo AO Club and Spa Pool
ALT = Andaz Tokyo AO Spa and Club Entrance
ALT = Andaz Tokyo AO Club and Spa Pool Lounge

Andaz Toranomon Hills Bottom Line

Let’s start with what I believe is one of the best features of the hotel: the service. The service was seriously impeccable and second to none from the moment we stepped foot into Andaz Tokyo. Just the smaller details like escorting us to our room made our experience all the more memorable and an experience like no other hotel I’ve been to before. All guests get treated like absolute royalty and staff will offer their assistance far beyond what you would expect to receive. I have to admit to being a little sceptical of hotels that look very ‘design-led’ on their images. I find that many properties focus heavily on the aesthetic and forget about the other factors that contribute to the experience but surprisingly, Andaz was second to none in performance. Andaz Tokyo has become the benchmark of what an exact 5-star hotel should be, boasting world-class hospitality and hard to beat service offerings.

Japan has been a remarkable experience as always and remains one of my favourite destinations of all time to visit. And now I choose Andaz Tokyo to be part of my experience every time I visit Japan because well let’s face it; there’s not a single reason not to.

PROS

  • Sophisticated Modern Interiors
  • Phenomenal cityscape views from each room
  • Impeccable service
  • Great dining experience
  • Perfect levels of service
  • Comfortable environment
  • Great location and access to the city

CONS

  • Expensive room rates
  • Limited nearby convenient stores
Design
5/5
Location
4.5/5
Dining
5/5
Amenities
5/5
Value
4.3/5
Service
5/5
Comfort
5/5
Cleanliness
5/5
Pool
4.5/5
0
Overall Rating

Getting to Andaz Tokyo Toranomon Hills

The property is centrally located in the quiet business district between Roppongi and Shinbashi. Although this district is more subdued than your usual more well-known areas, Toranomon is a critical business district of central Tokyo, with easy access to Ginza shopping and the entertainment areas of Shinbashi.

Getting to Andaz Toranomon Hills Hotel by Tube

The closest Tokyo Metro station is Toranomon station (Ginza line), exit 1. The hotel is a short five-minute walk away.

Getting to Andaz Tokyo From the Airport

If you are coming from Haneda Tokyo International airport, the airport limousine bus takes 30-40 minutes to arrive at Andaz Tokyo. By train, it takes 40 minutes. If you are arriving at Narita Tokyo International Airport, the airport limousine bus takes 80-145 minutes to arrive at Andaz Tokyo. By train, it takes 90 minutes.

Andaz Toranomon Hills Hotel Details

Hotel Address

1-4, Toranomon Hills Mori Tower, 1 Chome-23 Toranomon, Minato, Tokyo 105-0001, Japan

Hotel Website

Click here to visit the Andaz Tokyo Toranomon Hills Website

Contact Number

+81 3-6830-1234

Frequently Asked Questions

Check in time is 15:00 and check-out is 12:00 however if you arrive in Tokyo any earlier or have a day ahead in the city, I’m sure you can leave your luggage at the hotel for convenience.  

The Credit Cards accepted at Andaz Hotel are Mastercard, Visa, AMEX, Diners and JCB. 

In total there are 164 rooms:

  • Andaz King/Twin Room – 76 rooms
  • Andaz Bay View King/Twin Room – 28 rooms
  • Andaz Tower View King/Twin Room – 44 rooms
  • Andaz Large King – 4 rooms
  • Andaz Large Tower King – 4 rooms
  • Andaz Suite – 4 rooms
  • Andaz Sky Suite – 2 rooms
  • Andaz Bay View Suite – 2 Rooms

Yes, the hotel has three restaurants on site:

  • The Tavern – Grill and Lounge
  • The SUSHI 
  • BeBu

Yes, there are numerous options of parking for guests at Andaz hotel:

  • On-site parking
  • Private parking
  • Secure parking
  • Accessible parking

The prices at Andaz Tokyo are dependent on your stay for example the dates you want to stay and the room you prefer to stay in. You can find more information by booking here to find out more. 

Best Time to Visit Tokyo

  • The nicest experience: Due to the famed cherry blossom festival held in late March – early April, Spring is the nicest time to visit Tokyo however note that this is also the busiest time and most expensive period to visit. Many people come especially for the cherry blossom festival which plays a crucial role within Japanese culture. 
  • The cheaper months: If you’re looking to visit on a budget, between December – February would be when you’ll be able to find cheaper deals and fewer crowds, however, these are also the colder months.
  • The hottest seasons: Summer can get pretty hot in Japan, the hotter months last from June to mid-September with temperatures ranging from 21C to 32C. I visited Tokyo at the beginning of June and already it was pretty humid. 
  • The best time for shopping: When it comes to shopping, Tokyo will simply astonish you. In my opinion, you can find anything, everything and also things you don’t expect to find. Clearance sales are held twice a year in Tokyo, Summer and Winter. The winter sale is held mainly during the end of the year to the new year. Then summer sales are usually held the third week of July where you have the opportunity to score savings of around 30 to 50%.
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